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From Kristi's BLOG

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How to Change Employee Behavior

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It doesn’t take long in management before you find yourself trying to change someone’s behavior. If you’re lucky, it’s a small skill change. Often, though, you’re trying to […]

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Four Ways to Challenge Someone to Reach Their Potential

Shell stand out

Jack Welch, the former CEO of General Electric, famously said, “Before you are a leader, success is all about growing yourself. When you become a leader, success is […]

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The Do-Over: How To Correct A Bad First Impression

Awhile ago, I wrote about the nature of first impressions. We’re continually told of the importance of making positive first impressions, especially given how quickly we determine them. […]

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Seven Types Of Stories Every Leader Should Tell

what's your story

Good leaders tell stories. It’s been well established through a plethora of research that stories shape cultures, enhance information retention, build connection, and set direction. As I wrote […]

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Four Ways To Be A Better Listener

Listen

When we consider the most important communication skills for leaders, we generally focus on the transmitting side of communication. Leaders work to develop their skills for speaking to diverse […]

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