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Overcoming The Fear That Holds Us Back

Category Archives: Trust

Overcoming The Fear That Holds Us Back

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I love being a parent, except for one thing — the amount of fear in my life. I’ve always been cautious, but not a worrier or one prone […]

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Also posted in Career, Communications, Executive Development, Executive Presence, initiative, Inspiration, Motivation, reaching potential | Tagged , , , , , , , | 2 Responses

Save An Angry Customer With These Three Words And Other Trust-Building Moves

“How can I get my employees to be straight with me?” That question came from the back of the room a few weeks ago while I was delivering […]

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Why I’m Following Starbucks CEO Howard Schultz

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For most leaders, the middle of the road is an alluringly comfortable place. It’s safe, well-trodden, and known. Unfortunately, what it isn’t is inspiring. Consider any inspirational leader […]

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Having A Greg Smith Moment

When I read Greg Smith’s blistering op-ed about Goldman Sachs in the New York Times two weeks ago, like many, I was floored. My first thought was “How brave!” quickly followed by, “Is […]

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How To Fire Someone Without Losing Sleep Over It

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Sometimes, after you fire someone, they stay with you. You know the ones — the guy who worked hard but just didn’t have the strategic expertise you needed. […]

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